Access and Facilities at the Bush Theatre

7 Uxbridge Road, Shepherd's Bush, London W12 8LJ Shepherd's Bush Market (Hammersmith & City and Circle lines, about 1 min walk) Around 180 seats Box Office 5pm to 8pm Monday to Saturday (in person)

Step-free access
Yes
Accessible toilets
Yes
Hearing loop
Hearing loop

The Bush rebuilt the old library in 2016 and 2017 with level access to every floor and both performance spaces. Both theatres are on the ground floor, with a level floor.

Access bookings are handled by the Bush, not by us. Book access tickets directly with the theatre through its official site.

Getting in

The main entrance is on the right-hand side of the building, through the terrace off Uxbridge Road. There's a ramp as well as steps, and automatic glass doors at the top. A lift goes to the first and second floors.

Wheelchair spaces

There's a wheelchair space at every performance, in both the Holloway Theatre and the Studio, and step-free access to row A of every Block. If you need a seat you can move, the Bush can put in a freestanding seat when you ask.

Access tickets

The Bush sells access tickets at £5 off the standard price, with a free ticket for a personal assistant or companion. They're booked with the Bush, online, by phone or in person.

Hearing and sight

There's a hearing loop at every performance, with headsets from the Box Office. Every show has captioned performances, and audio-described performances come with a touch tour an hour before. If you're booking for a captioned show, choose seats with a clear view of the caption screen; the plan for that show will tell you where it is.

Access performances

Each production sets its own dates for captioned, audio-described, relaxed and BSL-interpreted performances, and you'll find them on the show's page. Every show also has a Self-Care Guide on the Bush's site, with content warnings and notes on lighting and sound.

Toilets

The main toilets are on the first floor, reached by stairs or the lift. There's an accessible toilet on the ground floor, with baby changing.

Assistance dogs

Assistance dogs are welcome in both spaces. Ask for an aisle seat, and if you let the Bush know in advance, staff can look after your dog during the show.

The bar and the building

  • The Library Bar, on the ground floor between the two spaces, serves drinks and pizza; card only
  • The Box Office is card only too
  • There's no dress code
  • A multi-faith prayer space is on the second floor; ask at the Box Office
  • Tickets are on your phone; you don't need to print them

Accessible performances

  • Wed 2 Dec: Relaxed, Attention
  • Wed 9 Dec: Captioned, Attention
  • Sat 12 Dec: Relaxed, Global Majority
  • Sat 12 Dec: Audio described, Attention
  • Wed 16 Dec: BSL interpreted, Global Majority
  • Thu 17 Dec: Captioned, Global Majority

How access booking works · All accessible performances